Terms & Conditions

These Terms and Conditions ("Terms") govern the provision of building and construction services by Aurex Developments ("we", "us", "our") to the client ("you", "your"). By accepting a quotation or instructing Aurex Developments to commence work, you confirm that you have read, understood, and agreed to be bound by these Terms.

1. Introduction

These Terms apply to all building, construction, roofing, refurbishment, and structural work carried out by Aurex Developments. They form the basis of the contract between us and supersede any prior verbal or informal agreements unless expressly confirmed in writing.

2. Definitions

• Contract: The agreement formed between Aurex Developments and the client upon written acceptance of a quotation, incorporating these Terms.
• Works: The building, construction, or related services described in the quotation.
• Property: The address at which the Works are to be carried out.
• Quotation: The written document setting out the scope, specification, and price of the proposed Works.
• Variation: Any change to the agreed scope of Works requested by either party after the Contract has been formed.
• Sub-contractor: An approved third-party trade or specialist appointed by Aurex Developments to carry out specific elements of the Works.

3. Quotations and Estimates

All quotations issued by Aurex Developments are valid for 30 days from the date of issue, unless otherwise stated. Quotations are based on the information available at the time of survey and are subject to change if unforeseen site conditions are discovered once Works commence. We will notify you promptly of any such changes and seek written approval before proceeding.

Unless expressly stated, all prices are exclusive of VAT, which will be charged at the prevailing rate.

4. Contract Formation

A binding contract is formed when you provide written acceptance of our quotation — whether by signed document, email confirmation, or other written communication. Verbal instructions alone do not constitute acceptance. We reserve the right to withdraw a quotation at any time prior to written acceptance.

5. Payment Terms

Unless otherwise agreed in writing, our standard payment structure is as follows:

• Deposit: A deposit (typically 10–25% of the total contract value) is required prior to commencement of Works. The deposit amount will be confirmed in the quotation.
• Stage Payments: For projects exceeding a specified duration or value, interim stage payments will be invoiced at agreed milestones as set out in the quotation or project schedule.
• Final Balance: The remaining balance is due upon practical completion of the Works, before final handover.

All invoices are payable within 7 days of the invoice date unless otherwise agreed. Late payments may incur interest at 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

Aurex Developments reserves the right to suspend Works if invoices remain unpaid beyond the agreed terms, without liability for resulting delays.

6. Variations to Works

Any changes to the agreed scope of Works must be agreed in writing by both parties before being carried out. Variations will be priced and confirmed by way of a written variation order. Where a variation significantly affects project timelines, an amended programme will be provided. Aurex Developments accepts no liability for delays or cost overruns arising from client-instructed variations.

7. Project Timelines and Commencement

All commencement dates and completion timescales provided are estimates only and are not guaranteed unless expressly agreed in writing as a contractual obligation. Delays may arise from factors outside our reasonable control, including but not limited to:

• Adverse weather conditions
• Delays in material supply or availability
• Unforeseen structural or site conditions
• Client-instructed variations or delayed decisions
• Third-party delays (e.g. structural engineers, building control inspections)

We will communicate any material delays to you as soon as reasonably practicable and work to minimise their impact on the programme.

8. Materials

Unless otherwise specified in the quotation, Aurex Developments will source and supply all materials required for the Works. Materials will be of suitable quality and fit for purpose. Where specific products or brands are specified, substitutions will only be made with your written approval.

All materials supplied by Aurex Developments remain our property until full payment has been received. We accept no responsibility for materials supplied directly by the client unless we have inspected and approved them in advance.

9. Workmanship Warranty

Aurex Developments warrants that all Works will be carried out with reasonable skill and care, in accordance with good building practice and applicable building regulations. We provide a 12-month workmanship warranty on all completed Works, commencing from the date of practical completion.

This warranty covers defects arising from our workmanship and does not cover:

• Damage caused by misuse, neglect, or third-party interference
• Fair wear and tear
• Issues arising from client-supplied materials
• Damage caused by events outside our control (flooding, subsidence, etc.)

Manufacturer warranties on products and materials are passed through to the client as provided by the relevant manufacturer and are separate from our workmanship warranty.

10. Planning Permission and Building Regulations

It is the client's responsibility to obtain all necessary planning permissions, building regulations approvals, and any other statutory consents required for the Works, unless Aurex Developments has expressly agreed in writing to manage this process on your behalf.

Aurex Developments will carry out Works in compliance with current building regulations and will liaise with building control inspectors as required. We accept no liability for delays or additional costs arising from the client's failure to obtain required consents prior to commencement.

11. Client Responsibilities

To enable us to carry out the Works effectively and safely, you agree to:

• Provide safe and unobstructed access to the Property and all areas required for the Works during agreed working hours.
• Ensure that water, gas, and electrical supplies are available on site as required.
• Remove or protect any personal possessions, fixtures, or fittings that may be at risk during the Works.
• Notify us promptly of any known structural issues, hazardous materials (e.g. asbestos), or pre-existing defects that may affect the Works.
• Make timely decisions when required to avoid delays to the programme.

Any additional costs arising from the client's failure to meet these responsibilities will be charged as a variation to the contract.

12. Sub-contractors

Aurex Developments may appoint approved sub-contractors to carry out specialist or trade elements of the Works. All sub-contractors are vetted by us and work under our supervision. We remain responsible to you for the quality and standard of all Works, including those carried out by sub-contractors.

13. Site Safety and Conduct

Aurex Developments will maintain a safe working environment in accordance with our obligations under the Health and Safety at Work etc. Act 1974 and the Construction (Design and Management) Regulations 2015. We will take all reasonable precautions to protect the Property and minimise disruption. Access to the working area by unauthorised persons, including children, during construction activities is not permitted for safety reasons.

14. Insurance

Aurex Developments holds appropriate Public Liability Insurance and Employers' Liability Insurance as required by law. Details of our insurance cover are available on request. Clients are advised to ensure their own buildings and contents insurance remains in force throughout the duration of the Works, and to notify their insurer that building works are in progress.

15. Cancellation

You may cancel the contract by providing written notice to Aurex Developments. In the event of cancellation after Works have commenced, you will be liable to pay for:

• All Works carried out to the date of cancellation, valued on a fair and reasonable basis.
• Materials ordered or purchased specifically for your project that cannot be returned or reused.
• Any reasonable preliminary costs and preparation expenses incurred.

Aurex Developments reserves the right to cancel the contract in the event of non-payment, repeated obstructions to site access, or conduct that prevents the safe and reasonable execution of the Works.

16. Defects Liability Period

Following practical completion, a defects liability period of 12 months applies. During this period, Aurex Developments will return to rectify any defects that arise from our workmanship at no additional charge, provided we are notified in writing within a reasonable time of discovery. We will not be responsible for defects resulting from normal wear and tear, misuse, or modifications carried out by others.

17. Liability

Aurex Developments' liability under this contract shall not exceed the total contract value of the Works. We shall not be liable for any indirect, consequential, or economic losses, loss of profit, loss of use, or any losses arising from third-party claims, except where such liability cannot be excluded by law.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, or for any other liability that cannot be excluded or limited under applicable law.

18. Dispute Resolution

In the event of a dispute, we encourage both parties to seek resolution through direct communication in the first instance. If a resolution cannot be reached informally, either party may refer the matter to a mutually agreed independent mediator or adjudicator. Aurex Developments operates a formal complaints procedure — please contact us directly and we will acknowledge your complaint within 5 working days and aim to resolve it within 14 working days.

19. Data Protection

Aurex Developments complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your personal information is used solely for the purposes of delivering our services, processing payments, and communicating with you about your project. We do not sell personal data to third parties. See our Privacy Policy for full details.

20. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the courts of England and Wales.

21. Amendments

Aurex Developments reserves the right to update these Terms and Conditions from time to time. Any material changes will be communicated to active clients. The current version of these Terms will always be available on our website.

Contact Us

Aurex Developments
Email: info@aurexdevelopments.co.uk
Phone: 01202 145995
Address: 23 Hinton Road, Bournemouth, BH1 2EF