Aurex Developments building works

Privacy Policy

Effective Date: March 2026  ·  Last Updated: March 2026

This Privacy Policy explains how Aurex Developments ("we", "our", or "us") collects, uses, stores, and protects personal information when customers use our services, contact us, or visit our website.

1. About Aurex Developments

Aurex Developments is a building and construction company based in Bournemouth, serving homeowners, landlords, and property investors across Bournemouth, Poole, Christchurch, Wimborne, the New Forest, and the wider South West. To deliver our services effectively, we collect and process certain personal information about our clients in accordance with applicable data protection laws.

2. Information We Collect

We may collect and process the following categories of personal information:

  • Personal Identification Information: Full name, residential address, email address, and telephone number.
  • Property Information: Property address, type, and details relevant to the work being carried out.
  • Financial Information: Billing address and payment details. Payments are processed securely through approved third-party providers.
  • Enquiry Information: Details submitted via our contact form, email, or telephone.

3. How We Use Your Information

Your information is used for the following purposes:

  • To respond to enquiries and provide quotations.
  • To manage and deliver building and construction projects.
  • To process payments and maintain financial records.
  • To communicate project updates and schedule information.
  • To comply with legal, regulatory, and tax obligations.
  • To improve our services and website performance.

4. Legal Basis for Processing Personal Data

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful grounds:

  • Contractual Necessity: Processing is required to fulfil our obligations under your building contract.
  • Legal Obligation: Processing is necessary for compliance with UK legal and regulatory requirements.
  • Legitimate Interests: Processing supports the effective operation and improvement of our business.

5. Sharing Your Information

We may share your data with trusted third parties where necessary, including:

  • Sub-contractors and Trades: To facilitate on-site building works.
  • Structural Engineers and Architects: Where required for project delivery.
  • Payment Processors: To securely manage financial transactions.
  • Technology Providers: To maintain our website and communication systems.

Aurex Developments does not sell, rent, or trade personal data to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your data, including secure storage systems, restricted access protocols, and regular review of our data handling procedures.

7. Data Retention

We retain personal data only as long as necessary to deliver our services, comply with legal and tax obligations, and resolve any potential disputes. Following this period, data is securely deleted or anonymised.

8. Your Data Protection Rights

Under the Data Protection Act 2018 and UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request the correction of inaccurate or incomplete information.
  • Request the deletion of your data (subject to legal retention requirements).
  • Request restriction of processing in certain circumstances.
  • Object to certain processing activities.
  • Request data portability where applicable.

9. Cookies and Website Data

Our website uses cookies to enhance user experience and analyse site performance. You can manage or block cookies through your browser settings. See our Cookie Policy for full details.

10. Third-Party Websites

Our website may contain links to external sites. Aurex Developments is not responsible for the privacy practices or content of these third-party platforms.

11. Complaints

If you have concerns regarding our data handling, please contact us directly. You also have the right to lodge a complaint with the UK data protection regulator:

Information Commissioner's Office (ICO)
Website: www.ico.org.uk

12. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in law or our business operations. The most recent version will always be available on our website.

13. Contact Us

Aurex Developments
Email: info@aurexdevelopments.co.uk
Phone: 01202 145995
Address: 23 Hinton Road, Bournemouth, BH1 2EF